Avaya & Aura Alliance

Diamond Partner

Collaborate and Communicate Seamlessly with Avaya

Next-level on-site and cloud communications for small and large organizations looking to radically transform their business operations. Avaya's game-changing solutions include phone systems, video collaboration applications and contact center solutions that drive results. Welcome to the world of seamless communications.

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Our Avaya Solutions

  • Avaya IP Office

    Avaya IP Office is Avaya's flagship for small and midsize businesses. It is a simple, yet powerful, fully integrated Unified Communications (UC) and contact center solution, optimized for the small and mid-market. Avaya IP Office can start as small as 20 users, grow to 3,000 users, and can support Analog, Digital, IP or Soft Phones and video endpoints. Avaya IP Office can be implemented to offer simple telephony and messaging, or more complex mobility, integrated unified communications or contact center. Avaya IP Office can support a single site or up to 150 locations.

  • Avaya Aura

    The Avaya Aura® Platform delivers a different approach to engaged communications, transforming traditional, single-purpose solutions for voice, video, email and instant messaging into a true multimedia, multimodal architecture.

    Avaya Aura enables Multi-Model Unified Communications and Omnichannel Customer Experience Solutions; Delivers Cost Savings and a Smart, Evolutionary Path for Your Existing Communications; Integrating Communications into Critical Business Processes

  • Avaya Contact Center

    Avaya has been a Contact Center leader for over two decades now, developing and delivering advanced contact center applications for premise-based solutions.

    Avaya has versions for Business and Enterprise customers.

    Avaya Aura® Contact Center is a context sensitive, collaborative, voice and omnichannel customer contact solution that allows enterprises to anticipate, automate and accelerate customer interactions.

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 Unified Communications and Collaboration

Simplify the way communications and collaboration works at your business.
Move from being just connected to being truly productive, with tools that
let your people take an active role in creating value, delighting customers and engaging colleagues in interactions that deliver meaningful results.

Explore Avaya communications, conferencing, and infrastructure solutions that support real-time engagement by integrating voice, video, data, messaging, conferencing, mobility, and more. Avaya solves the challenge of working in a world of mobility, apps, social, and cloud, your workforce becomes more seamlessly connected and productivity increases. Customer satisfaction rises and innovation thrives.

 Preserving your Avaya Investment

Preserving your investment, the Avaya Platforms rationalize and streamline your enterprise communications system. Based on your budget, business strategy and user requirements, it preserves, adapts, consolidates, and extends your system. Voice, video and other communications services can be connected directly to business workflows, filtering and delivering the right information to the right people on the right device at the right time. Users get seamless interactivity across media, applications and devices. Your organization benefits from an infrastructure that’s designed for today’s mobile and dispersed workforce, supporting the smarter, faster, anytime/anywhere decisions that are critical to business performance.

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 A Complete Desktop Portfolio

Avaya devices include desk phones, conference phones, wireless phones, and the Avaya Digital Workplace experience. All are designed to meet a wide range of needs including office and mobile workers, contact center agents and more. All leverage the feature rich communications and collaboration capabilities that the Avaya Platform delivers.

 Aura Alliance

Aura Alliance is the leader in global UC solutions, as a member of the Aura Alliance, we provide tailored solutions with expert support, all managed centrally. The Aura Alliance brought together more than 60 industry-leading business providers – including Unity Connected Solutions – to provide a single, global service spanning over 120 countries.

Unity Connected Solutions is the ONLY member of the Aura Alliance in Canada. We can help you with your global communication strategy from one point of contact. We offer an array of leading technology vendors across 120 countries. Our solutions can be scaled to match the needs of multi-national businesses, no matter how big or how complex.

Through the Aura Alliance, Unity has helped countless customers to support their locations both inside and outside Canada. We have the global resources needed to ensure your multi-national communication system performs to consistent service levels. Wherever and however quickly your business expands, we can help you extend your communications network with ease.

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Benefits of the Aura Alliance

  • Contracts

    Get the right service tailored for each location, led by a local project manager and delivered by the best local service providers.

  • Global Reach

    Meet your organization’s geographical requirements by putting the right people in the right places at the right time.

  • Flexibility

    Our solutions are flexible, scalable and vendor agnostic, and you can choose to manage your billing centrally or locally, facilitating procurement.

  • Scale

    Leverage global buying power and reduce costs and fastest delivery. Exports are fully controlled, in accordance with local laws and regulations.

 
 
 

Get Connected!

Call or Email Us Today!

Call: 1-877-736-2842

Email: sales@unityconnected.com