Digital Transformation in the Contact Center

Written By Brooke Miller

The President of Five9, Dan Burkland and Unity Connected CEO, Calven Iwata, discuss how Digital Transformation in the Contact Center is helping businesses re-imagine their customer experience. He also talks about why you should choose a Cloud Platform vs one that's premise delivered and his prescriptive approach for addressing Canadian Contact Center market.

 
 
 
 

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Brooke Miller
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