Hotels in Canada Choose Mitel and Unity Connected Solutions for Their Phone System

 In the competitive hospitality industry, effective communication is crucial. Hotels need reliable, efficient, and feature-rich phone systems to provide exceptional guest experiences and streamline operations. Mitel, a leader in unified communications, partnered with Unity Connected Solutions, offers an ideal phone system solution for hotels in Canada. Here’s why choosing Mitel with Unity Connected Solutions (Unity) can be a game-changer for your hotel.

Reliability and Performance

Mitel is known for its robust and reliable phone systems. With a track record of serving various industries, Mitel ensures that your hotel's communication infrastructure is always operational, minimizing downtime and ensuring that guests and staff can communicate seamlessly. Unity complements this reliability with its exceptional support and service, ensuring that any issues are promptly addressed.

Scalability to Meet Your Needs

Whether you run a small boutique hotel or a large chain, Mitel’s solutions are highly scalable. This flexibility allows you to start with a basic setup and expand as your needs grow. Unity Connected Solutions can customize the system to fit your specific requirements, ensuring that you pay for only what you need while having the ability to upgrade easily as your hotel expands.

Advanced Features for Enhanced Guest Experience

Mitel's phone systems come with a plethora of features designed to enhance the guest experience. From wake-up call services to voicemail to email transcription, these features add a touch of modernity and convenience for your guests. Additionally, advanced call routing ensures that guest inquiries are directed to the right departments swiftly, improving service efficiency and guest satisfaction.

Seamless Integration with Existing Systems

Hotels often rely on various management systems for reservations, billing, and customer relationship management. Mitel's phone systems can seamlessly integrate with these existing systems, creating a unified communication network that enhances operational efficiency. Unity ensures a smooth integration process, minimizing disruptions and maximizing the benefits of a connected system.

Cost-Effective Solutions

Cost is always a significant consideration for any business. Mitel offers cost-effective solutions that provide excellent value for money. By reducing the need for multiple communication platforms and minimizing maintenance costs, hotels can achieve significant savings. Unity offers tailored pricing plans and ensures that you get the most out of your investment with ongoing support and updates.

Enhanced Mobility and Collaboration

In today’s fast-paced environment, mobility is essential. Mitel’s phone systems support mobile integration, allowing your staff to stay connected and reachable, even when they are on the move. This is particularly beneficial for housekeeping, maintenance, and management staff who need to be accessible at all times. Unity enhances this capability with mobile apps and collaboration tools, ensuring that your team can communicate and collaborate effectively from anywhere.

Security and Compliance

Data security is a critical concern, especially in the hospitality industry where sensitive guest information is handled. Mitel’s phone systems come with robust security features to protect your communications from threats. Unity ensures that your system is compliant with industry standards and regulations, providing peace of mind that your hotel's communications are secure and reliable.

Dedicated Support and Service

One of the standout benefits of choosing Mitel and Unity is the dedicated support and service you receive. Unity Connected Solutions prides itself on offering exceptional customer service, with a team of experts available to assist with any issues, provide training, and offer advice on optimizing your system. This ensures that your hotel’s communication infrastructure is always in top shape and can adapt to any challenges that arise.

Conclusion

Choosing Mitel and Unity Connected Solutions for your hotel's phone system is a smart investment in reliable, scalable, and feature-rich communication technology. With unparalleled support, seamless integration, and a focus on enhancing the guest experience, this partnership offers Canadian hotels a competitive edge in the hospitality industry. Upgrade your hotel’s communication system today and experience the difference that Mitel and Unity Connected Solutions can make.

Invest in a phone system that grows with your business and ensures your guests receive the best possible service. Contact Unity Connected Solutions today to learn more about how Mitel’s solutions can transform your hotel’s communication infrastructure.